A. Status of Terms
We reserve the right to update these Terms periodically due to changes in our services, technical requirements, legal obligations, or business needs. If you do not agree with any amendments, you must notify us immediately and discontinue using our services.
By placing an order for vehicle mechanical services by phone, you agree to the most current version of these Terms, which govern the contract between you and us for booking and payment processing relating to vehicle services. We are committed to protecting our customers and ensuring an efficient and professional service experience.
cscoventrymobilemechanic.co.uk is a trading name of our company. These Terms constitute a legally binding agreement governing your use of cscoventrymobilemechanic.co.uk services. By using our services, you accept these Terms and our Booking Policies.
Important Notices:
- Our liability to you is limited under Sections 3 and 4 of these Terms.
- We are not responsible for the performance of vehicle services, as these are provided by independent mobile mechanics (see Section 4 for further details).
B. Definitions
Vehicle Services:
Repair, maintenance, diagnostics, and inspection services provided by independent mobile mechanics, booked through cscoventrymobilemechanic.co.uk.
Booking Policies:
Terms covering appointment confirmation fees, cancellations, and additional charges. Please review these carefully before booking.
Mobile Mechanic:
An independent professional offering vehicle services promoted on the cscoventrymobilemechanic.co.uk website (www.cscoventrymobilemechanic.co.uk).
C. Our Role
cscoventrymobilemechanic.co.uk acts solely as a booking intermediary, connecting customers with independent mobile mechanics. These mechanics operate under their own business names and manage their own schedules. Any agreements regarding service scope, payment, warranties, or disputes (including charges, parts, or quality of workmanship) are solely between the customer and the mobile mechanic.
cscoventrymobilemechanic.co.uk does not resolve such disputes or issue refunds in relation to the mechanic’s work, but we may provide contact details for the relevant mechanic where appropriate.
We aim to provide a smooth and reliable booking experience by maintaining an up-to-date booking platform. Once a customer pays the appointment confirmation fee, the vehicle services are purchased directly from the mobile mechanic and not from cscoventrymobilemechanic.co.uk.
D. Service Details and Limitations
Our website promotes a range of vehicle repair, diagnostic, and inspection services carried out by independent mobile mechanics. We provide service descriptions, pricing guidance, and appointment scheduling, but we are not responsible for the actual performance of the services.
Mobile mechanics are not employees, agents, or representatives of cscoventrymobilemechanic.co.uk, and they remain solely responsible for the quality, safety, and completion of their work.
E. Mechanic Availability
We aim to connect you with a local mobile mechanic wherever possible. However, if no mechanic is available at your requested time or location, we may refer a mechanic from another area.
F. Booking Policies
Non-Refundable Fees:
Once paid, the appointment confirmation fee is final and non-refundable if you cancel the booking.
Service Non-Delivery:
If we are unable to connect you with a mobile mechanic, or if your appointment is not attended, we will issue a full refund upon request.
Sharing Contact Information:
Your contact details may be shared with the assigned mobile mechanic to help facilitate the delivery of the service.
Cancellations:
In circumstances beyond our control (for example, mechanic unavailability), we reserve the right to cancel the appointment and provide a full refund of the appointment confirmation fee.
G. Payments for Vehicle Services
Vehicle services are purchased directly from the mobile mechanic. Pricing may vary depending on factors such as location, vehicle make and model, urgency of the service, and parts availability.
Before any repair work begins, customers must confirm and agree the hourly labour rate, estimated time required, and any parts costs directly with the mobile mechanic.
H. Contact Information
For any enquiries or clarification regarding these Terms and Conditions, please call 07458148084. We are happy to assist you.